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Audiology

Your hearing clinic's real audience is the adult kids

Hearing aid decisions often start with an adult son or daughter. Here's how hearing clinics can reach them on social media and their website.

Rick Thompson, Founder / CEO, 298DigitalJan 25, 20263 min read
A living room in the evening with a softly glowing television and reading glasses folded on the arm of an armchair

Here's something most hearing clinics already know: the person who books the appointment often isn't the patient.

It's the daughter who noticed Dad turning the TV up. The son who's tired of repeating himself on the phone. They're the ones searching, comparing and nudging.

And they're on Facebook.

What the adult kids want to know

  • •Is this clinic trustworthy, or just selling hearing aids?
  • •Will they be patient and kind with my mom?
  • •What does a first visit look like, and what does it cost?
  • •Can I book it for them?

Posts that answer those questions

  1. 1.Myths vs. facts. "Hearing aids are big and obvious" (not anymore). Short, useful, shareable.
  2. 2.Meet the audiologist. A friendly face does more than any credential list.
  3. 3.What to expect at your first visit. Walk through it step by step.
  4. 4.Community screenings. Senior centers, health fairs, church events.
  5. 5.New technology explained simply. Rechargeable aids, phone streaming, tinnitus options.
  6. 6.Patient stories, only with signed consent.

Make booking easy for the kids, too

The adult child is often searching after work or after the kids are in bed. A website with a 24/7 assistant can answer "Do you offer free screenings?" and hand them your booking link right then, instead of tomorrow.

298Digital builds hearing clinics a new website with that assistant built in, then posts for you every week in your voice. About 10 minutes a week of your time.

Worth a look? Book a 20-minute call and we'll show you a sample week of posts.

Want this up and running by next Tuesday?
Let's talk for 20 minutes.

Book a call